ip access-list extended Priority

Remark Citrix Ports
 permit tcp any any eq 1494
 permit udp any any eq 1604

Remark ShoreTel Director Server
 permit tcp any any eq 111
 permit udp any any eq 111
 permit udp any any eq 2727
 permit udp any any eq 5440
 permit udp any any eq 5441
 permit udp any any eq 5442
 permit udp any any eq 5443
 permit udp any any eq 5445
 permit udp any any eq 5446
 permit udp any any eq 5004

class-map match-any VoIP
match protocol rtp audio

class-map match-any Priority
match access-group name Priority

class-map match-any WebEmail
match protocol http
match protocol secure-http
match protocol ftp
match protocol smtp
match protocol pop3

policy-map QoS
class VoIP
  priority percent 30
  set dscp ef
Class Priority
  bandwidth remaining percent 40
  set dscp 34
class WebEmail
  bandwidth remaining percent 15
  set dscp 26
class class-default
 fair-queue
interface Serial0/1/0

 ip address 192.168.1.1 255.255.255.252
 ip nbar protocol-discovery
 service-policy output QoS